TAP into Technology | Garland Technology Blog

Is Network Downtime & Failure Costing You $50,000 Per Hour?

Written by Garland Technology | 11/19/14 4:30 PM

Even the most robust networks managed by expert IT professionals experience downtime. The network security appliances you’ve spent thousands of dollars purchasing and countless hours implementing are worth nothing if you experience network downtime that renders them unable to do their jobs. That said, strategically managing those risks makes a significant difference – and saves you plenty of money. 

The True Cost Of Network Downtime

When businesses analyze the cost of projects or potential risks, it’s easy to have some level of tunnel vision and omit certain expenses. Calculating the cost of a network failure or outage is no different.

There are a number of depictions of the unthinkable costs incurred by these issues, and some of the most staggering are listed below:

Business Disruption – $179,827
Lost Revenue – $118,080
End-User Productivity Loss – $96,226
IT Productivity Loss – $42,530
Detection – $22,347

3 Historic Examples Of Network Downtime

Considering the potential cost of just one hour of downtime, those companies that have experienced massive outages have paid a hefty price. The following are the three longest instances of network downtime:

3. Intuit – 2 days (and in some cases, 5)
A change in Intuit’s network configuration unintentionally blocked customer access to several Intuit services.
 
2. Amazon – 4 days
Another network configuration change involving a subset of the Amazon Elastic Block Store made certain services inoperable

1. Bank of America – 6 days
Attributed to a number of technical issues, including greater Web traffic than expected and a project to upgrade its platform, online banking suffered significant slowdown and outages.

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