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3 Uses of Complete Visibility in OT Environments

August 11, 2022

tap vs span ot

In part three of my OT visibility series, we’ll review what next steps OT and ICS organizations are taking once they have a foundation of visibility with a TAP and aggregation fabric. If you haven’t read my previous posts, I suggest starting there for some background.

It really is industry best practice to utilize a TAP and aggregation fabric as your access method for network traffic. Once you have the necessary TAPs in place, it becomes easier to start working on improving monitoring, operations, and cybersecurity practices. 

Asset Inventory

Companies typically start by looking to see what is on their network, aka performing an accurate asset inventory. It’s very common to talk to manufacturing companies who think they have 3,500 assets on their network, only to realize later on, once a joint solution like Garland Technology and Dragos are deployed, that they actually have 4,500 assets on their OT network. It may seem obvious that companies are first utilizing their visibility to find out what’s on the network. Still, with many of these OT facilities, it’s impossible to look in every nook and cranny and find every piece of hardware that may or may not be connected to the network. It’s not like in the traditional data center where everything is nicely rack mounted and in cabinets. While a facility may have a list of assets from their integrator who first set up the facility, these are often out-of-date and not trusted. So the easiest way to get an accurate asset inventory is to rely on what the network traffic is telling you. That’s why it’s so important to use TAPs as the visibility method since relying on SPAN ports will likely leave you with incomplete data.

 

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Segmentation Validation

Another way OT environments are using their increased network visibility is to validate their network segmentations. Most organizations follow the Purdue Model for their network segmentation, which creates a defensible architecture. As an operator, the Purdue Model ensures you can have visibility across everything, but for some reason, if an attack happened and someone gained access to the network, they would have trouble going from Level 2 to Level 3. When you have the proper visibility, you can make sure that no one is going from substation A to substation B directly, without going to the control center in between, where security permissions are reviewed.

Capacity Planning and Optimization

Capacity planning is critical for all organizations, to allow and plan for growth, but in OT environments, capacity optimization is even more important. In most manufacturing environments, we rarely see networks that are saturated with traffic, running near full utilization. More often than not we see plants that have been online for 20, or 30 years running the same equipment. Their capacity hasn’t grown to a level where they need to update and make changes, but there certainly is a need to optimize the capacity so each production line and piece of equipment is working at an optimal level. In order to do this, you need to have full visibility into all of the assets in the network.

It’s important to be able to see everything that goes on in the network, to tie it back to a source and destination system, and validate that the expected behavior matches what is actually being observed. When an operator can trust the data, because it’s delivered by a Network TAP and is 100% complete, they can then use that data to perform risk assessments and implement other proactive cybersecurity measures.

Want to learn more?

Watch our latest roundtable webinar with Dragos where we discuss tactics and strategies for strengthening your ICS/OT visibility.

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Heartbeats Packets Inside the Bypass TAP

If the inline security tool goes off-line, the TAP will bypass the tool and automatically keep the link flowing. The Bypass TAP does this by sending heartbeat packets to the inline security tool. As long as the inline security tool is on-line, the heartbeat packets will be returned to the TAP, and the link traffic will continue to flow through the inline security tool.

If the heartbeat packets are not returned to the TAP (indicating that the inline security tool has gone off-line), the TAP will automatically 'bypass' the inline security tool and keep the link traffic flowing. The TAP also removes the heartbeat packets before sending the network traffic back onto the critical link.

While the TAP is in bypass mode, it continues to send heartbeat packets out to the inline security tool so that once the tool is back on-line, it will begin returning the heartbeat packets back to the TAP indicating that the tool is ready to go back to work. The TAP will then direct the network traffic back through the inline security tool along with the heartbeat packets placing the tool back inline.

Some of you may have noticed a flaw in the logic behind this solution!  You say, “What if the TAP should fail because it is also in-line? Then the link will also fail!” The TAP would now be considered a point of failure. That is a good catch – but in our blog on Bypass vs. Failsafe, I explained that if a TAP were to fail or lose power, it must provide failsafe protection to the link it is attached to. So our network TAP will go into Failsafe mode keeping the link flowing.

Glossary

  1. Single point of failure: a risk to an IT network if one part of the system brings down a larger part of the entire system.

  2. Heartbeat packet: a soft detection technology that monitors the health of inline appliances. Read the heartbeat packet blog here.

  3. Critical link: the connection between two or more network devices or appliances that if the connection fails then the network is disrupted.

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