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Visibility Solutions

Garland Technology is committed to educating the benefits of having a strong foundation of network visibility and access. By providing this insight we protect the security of data across your network and beyond.


Garland Technology's resource library offers free use of white papers, eBooks, use cases, infographics, data sheets, video demos and more.


The TAP into Technology blog provides the latest news and insights on network access and visibility, including: network security, network monitoring and appliance connectivity and guest blogs from Industry experts and technology partners


Our extensive technology partnership ecosystem solves critical problems when it comes to network security, monitoring, application analysis, forensics and packet inspection.


Garland Technology is dedicated to high standards in quality and reliability, while delivering the greatest economical solutions for enterprise, service providers, and government agencies worldwide.


Whether you are ready to make a network TAP your foundation of visibility or just have questions, please contact us. Ask us about the Garland Difference!

Frequently Asked Questions


Are any of your products affected by the Spring4Shell vulnerability?

Are any of your products affected by the Apache Log4j vulnerability?

How can I find out more about Garland Technology’s commitment to environmental compliance?

Can I use a different power source than the one provided by Garland Technology?

Will the Power Supply Unit (PSU) included with the GAA10GXXAC Advanced Aggregators operate with 220V and 50Hz?

How do I properly shut down my Garland product?

Do I have to use Garland branded SFPs/Transceivers in Garland’s products?

Are there Visio stencils available for Garland Technology products?

Where can I find Garland Technology’s End of Life (EOL) policy?

Do Garland devices support the use of SNMP for pulling performance data?

Firmware Updates

What is the cost for firmware updates?

How do I update my product to the latest firmware version?


How can I check my order status?

How can I get a quote or get help with an existing quote?

How can I find a local reseller?

I have a competitor’s product, but I am ready to join the Green Team! Do you have an equipment trade-in program?


How do I become a Garland Technology partner?

Returns & Repairs

How do I initiate a return or repair for my hardware?

What does the hardware support process look like?

How do I get my grill, griddle, fryer, or oven serviced?


Contact Technical Support

Please fill out this form and we will be in contact with you within 24 hours. 

We can also be reached by phone at +1 716.242.8500