Warranty Information
We care about your well-being. Our standard and extended warranty plans protect you when the unexpected happens.
Green Team
Our technical support engineers provide you with peace of mind by answering your questions and providing troubleshooting assistance.
Firmware Updates
We regularly update the firmware on our managed products to enhance performance and introduce new capabilities.
Ease of Use
We offer an ungated resource center with quick start guides, user guides, and FAQs to maximize your product experience.
Warranty Plans
- Standard
- Extended
- Premier
- Comparison
Manufacturer's Warranty
The first year is on us. Our standard, manufacturer's warranty covers you for the first twelve months of product ownership.
Want to sleep easy in year 2 and beyond? Check out the extended and premier warranty plans, which offer additional coverage options in annual increments.
Extended Return-to-Factory (RTF) Warranty
Keep a good thing going. Our RTF warranty extends the standard coverage that you came to know and love in year one.
Keep the free firmware updates coming and continue enjoying the Green Team treatment. Just don’t ask those fine folks for relationship advice; they’re engineers.
Premier Technical Support (PTS) Warranty
Say yes to the best! Our PTS warranty extends coverage just like the RTF plan. But wait, there’s more!
This premium protection plan provides priority technical support, network design services, and remote configuration assistance. Still no dating help. Sorry, not sorry.
Standard
Includes 1 year of:
- Web Support
- Phone Technical Support
- Firmware Updates
- Repair or Replacement
Extended
Includes multiple years of:
- Web Support
- Phone Technical Support
- Firmware Updates
- Repair or Replacement
Premier
Includes RTF features, plus:
- Priority Technical Support
- Advanced Replacement
- RMA Prepaid Shipping
- Remote Configuration
Contact Warranty
Have questions about what warranty plan is best for you?