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Garland Technology Names Aqaio as DACH Regional Distribution Partner

March 18, 2021

Garland Technology and Aqaio
NEW YORK, March 18, 2021 – Garland Technology, a leading provider of network test access point (TAP) and packet broker solutions, today announced a partnership with German-based distributor Aqaio GmbH to bring its network test access point (TAP) and packet broker solutions to more customers across the DACH region.
 
Aqaio, a next-generation IT Security Distributor, is focused on the distribution of high-end IT products that complement each other and can be combined to offer complete solutions. As a true Value-Added Distributor, Aqaio offers resellers and system integrators a full range of technical and business services including consulting, marketing support, logistics, training and technical support. Aqaio will look to expand Garland’s existing partner network throughout the DACH region by recruiting targeted resellers and system integrators into the Garland Technology TAP-IT Partner Program.

“Aqaio brings a diverse security background along with the ability to leverage innovative technology solutions that complement Garland’s innovative Network TAP and purpose-built packet broker solutions, helping our customers solve complex network visibility and security challenges,” said Ross Green, European Sales Director at Garland Technology.
 
“Garland Technology is the leading manufacturer of Network and Security Visibility solutions and offers a broad range of network TAPs, packet brokers as well as cloud solutions for our customers in the network and security market. It is the perfect fit for our reseller partners,” adds Richard Hellmeier, CEO of Aqaio.
 
About Aqaio
Aqaio is the Distributor for the German-speaking countries (Germany, Austria and Switzerland) - Aqaio is a partner of resellers, system integrators and OEMs. Aqaio deals with new technological developments, complemented and extended by complementary solutions from market and technology leaders in the IT security environment.
 
In addition, Aqaio offers 2nd level support and training for our customers and their customers.
 
The product portfolio includes high-end IT products that complement each other and can be combined to form complete solutions. Additionally, Aqaio offers services such as consulting, marketing support, logistics, trainings and technical support.
 

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Heartbeats Packets Inside the Bypass TAP

If the inline security tool goes off-line, the TAP will bypass the tool and automatically keep the link flowing. The Bypass TAP does this by sending heartbeat packets to the inline security tool. As long as the inline security tool is on-line, the heartbeat packets will be returned to the TAP, and the link traffic will continue to flow through the inline security tool.

If the heartbeat packets are not returned to the TAP (indicating that the inline security tool has gone off-line), the TAP will automatically 'bypass' the inline security tool and keep the link traffic flowing. The TAP also removes the heartbeat packets before sending the network traffic back onto the critical link.

While the TAP is in bypass mode, it continues to send heartbeat packets out to the inline security tool so that once the tool is back on-line, it will begin returning the heartbeat packets back to the TAP indicating that the tool is ready to go back to work. The TAP will then direct the network traffic back through the inline security tool along with the heartbeat packets placing the tool back inline.

Some of you may have noticed a flaw in the logic behind this solution!  You say, “What if the TAP should fail because it is also in-line? Then the link will also fail!” The TAP would now be considered a point of failure. That is a good catch – but in our blog on Bypass vs. Failsafe, I explained that if a TAP were to fail or lose power, it must provide failsafe protection to the link it is attached to. So our network TAP will go into Failsafe mode keeping the link flowing.

Glossary

  1. Single point of failure: a risk to an IT network if one part of the system brings down a larger part of the entire system.

  2. Heartbeat packet: a soft detection technology that monitors the health of inline appliances. Read the heartbeat packet blog here.

  3. Critical link: the connection between two or more network devices or appliances that if the connection fails then the network is disrupted.

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