Picture this - I’m troubleshooting a problem with a client. We get into the elevator go down a few floors, past a few card access protected doors, into the server room and get ready to start troubleshooting. I ask for an AC outlet to connect my laptop and other tools into. Oops, only one outlet available in that rack and no power bars to be found. So now the client scrambles around looking for a power bar or if he can temporarily unplug something. And the story goes on with Ethernet ports, etc, followed up with multiple trips back to the IT storage room and calls to other staff looking for stuff. In this blog we will go over what you should have with you on your next engagement troubleshooting a network.