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ICOS and Garland Technology announce new distribution agreement in Italy

May 22, 2024

ICOS S.p.A., a value-added distributor of IT infrastructure and security solutions, and Garland Technology, a leading global provider of network Test Access Points (TAPs), hardware data diodes, and network packet brokers, announced today that they have entered into an agreement under which ICOS will distribute Garland Technology products in Italy.

Garland Technology provides network visibility solutions designed to ensure that IT and OT network monitoring and security technologies are able to deliver the maximum performance and the highest level of protection needed by today’s organizations. To that purpose, Garland Technology’s products intercept all the traffic that crosses the network, create a copy of the data, and direct it towards critical tools - such as cyber security, troubleshooting, performance monitoring, and forensic analysis - providing the tools with complete packet-level visibility. All this happens non-intrusively, safeguarding the performance and integrity of the network. By leveraging this new partnership, customers can increase the performance and enhance the effectiveness of their critical technologies for network monitoring and security.

“Garland Technology is committed to growing our business through strategic partnerships with distributors like ICOS. ICOS delivers invaluable sales support, deep technical knowledge, and strong relationships in their local markets," said Chris Bihary, CEO / Co-Founder, Garland Technology. “We are proud to offer complementary solutions to several of ICOS' key vendors including Armis and LogRhythm, which enables ICOS to provide customers with complete IT visibility and security solutions.”

“An effective security and monitoring strategy is vital for organizations that are increasingly exposed to cyber threats. Garland Technology’s solutions offer the guarantee that the technologies used to protect the network provide the performance that customers expect, and this is an important differentiator, as well as, significant added value for our partners,” said Federico Marini, Managing Director, ICOS. Thanks to their features, quality, and innovation, Garland’s products are the ideal complement to our security portfolio and an ideal match for channel partners who want to expand their market share."

Effective immediately, Italian resellers and system integrators can contact ICOS to learn about and evaluate Garland Technology’s solutions. A wide range of complementary services, provided jointly by the two partners through teams of proven competence and efficiency, are available including technical support, training, and assistance in developing business opportunities. For more information visit icos.it

 

About Garland Technology

Garland Technology is an industry leader in IT and OT network solutions for enterprises, critical infrastructures, and government agencies worldwide. Since 2011, Garland Technology has been engineering and manufacturing simple, reliable, and affordable Network TAPs and Network Packet Brokers in Richardson, Texas. To help identify the right IT/OT network visibility solutions for projects large and small, or to learn more about the inventor of the first bypass technology, visit GarlandTechnology.com.



About ICOS

ICOS is a Value-Added Distributor (VAD) that offers channel partners IT solutions and services designed to successfully address the most complex business challenges. The company provides a full range of solutions in the areas of cybersecurity, IT infrastructure and cloud computing. By leveraging numerous valuable partnerships, ICOS offers covers the IT needs of organizations ranging from SMEs to large enterprises, integrating them with technical, marketing and training services. With offices in Ferrara, Milan and Bolzano, ICOS operates throughout Italy. It also addresses the mediterranean region (Greece, Malta, Cyprus), and the DACH area through the Munich branch. Further information on www.icos.it.

 

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Heartbeats Packets Inside the Bypass TAP

If the inline security tool goes off-line, the TAP will bypass the tool and automatically keep the link flowing. The Bypass TAP does this by sending heartbeat packets to the inline security tool. As long as the inline security tool is on-line, the heartbeat packets will be returned to the TAP, and the link traffic will continue to flow through the inline security tool.

If the heartbeat packets are not returned to the TAP (indicating that the inline security tool has gone off-line), the TAP will automatically 'bypass' the inline security tool and keep the link traffic flowing. The TAP also removes the heartbeat packets before sending the network traffic back onto the critical link.

While the TAP is in bypass mode, it continues to send heartbeat packets out to the inline security tool so that once the tool is back on-line, it will begin returning the heartbeat packets back to the TAP indicating that the tool is ready to go back to work. The TAP will then direct the network traffic back through the inline security tool along with the heartbeat packets placing the tool back inline.

Some of you may have noticed a flaw in the logic behind this solution!  You say, “What if the TAP should fail because it is also in-line? Then the link will also fail!” The TAP would now be considered a point of failure. That is a good catch – but in our blog on Bypass vs. Failsafe, I explained that if a TAP were to fail or lose power, it must provide failsafe protection to the link it is attached to. So our network TAP will go into Failsafe mode keeping the link flowing.

Glossary

  1. Single point of failure: a risk to an IT network if one part of the system brings down a larger part of the entire system.

  2. Heartbeat packet: a soft detection technology that monitors the health of inline appliances. Read the heartbeat packet blog here.

  3. Critical link: the connection between two or more network devices or appliances that if the connection fails then the network is disrupted.

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