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Back to the Basics: What is Network Monitoring?

July 5, 2018

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Network monitoring is part of the broader function of Network management, which manages computer networks, ensuring performance management, provisioning of networks, analysis and maintaining quality of service.

Network monitoring is the processes and tools that oversee network operations and management, ensuring availability, tracking network performance, while maintaining visibility into network access, routers, firewalls, switches, data, and under-performing components.

Network monitoring systems measures the CPU utilization of hosts, network bandwidth and utilization of links, while detecting and reporting failures of devices or connections.

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For years networks have been the lifeblood of business as mission-critical processes become increasingly reliant on connectivity. Network monitoring efforts help admins and IT leaders optimize processes and resources. A network monitoring system is capable of detecting and reporting application, tool and connection failures. The ability to perform targeted troubleshooting is important, but being able to proactively identify network bottlenecks and adjust infrastructure strategies accordingly is the ultimate benefit.

Challenges of Network Monitoring

One major challenge of network monitoring is that the best strategies are supported by multiple tools and applications. iIntrusion detection systems (IDS), security information and event management (SIEM), are security monitoring tools that detect network threats from the outside.

But network monitoring tools like network analyzers and application perform monitoring (APM) focus on monitoring issues within the network, like overloaded servers, network connections and analyzing metrics on response time, latency, availability and uptime.

As IT teams evaluate the pros and cons of individual tools and applications, it’s important to recognize that these products won’t work to their fullest potential if they aren’t deployed on top of a network built with monitoring best practices in mind. Networks are getting more complex with higher speeds carrying an increasingly unprecedented amount of data. With the growing number of analysis tools needed to process this data, a granular visibility approach into the actual packets running on the wire is a must. Network TAPs provide industry best practice for network visibility. 

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Heartbeats Packets Inside the Bypass TAP

If the inline security tool goes off-line, the TAP will bypass the tool and automatically keep the link flowing. The Bypass TAP does this by sending heartbeat packets to the inline security tool. As long as the inline security tool is on-line, the heartbeat packets will be returned to the TAP, and the link traffic will continue to flow through the inline security tool.

If the heartbeat packets are not returned to the TAP (indicating that the inline security tool has gone off-line), the TAP will automatically 'bypass' the inline security tool and keep the link traffic flowing. The TAP also removes the heartbeat packets before sending the network traffic back onto the critical link.

While the TAP is in bypass mode, it continues to send heartbeat packets out to the inline security tool so that once the tool is back on-line, it will begin returning the heartbeat packets back to the TAP indicating that the tool is ready to go back to work. The TAP will then direct the network traffic back through the inline security tool along with the heartbeat packets placing the tool back inline.

Some of you may have noticed a flaw in the logic behind this solution!  You say, “What if the TAP should fail because it is also in-line? Then the link will also fail!” The TAP would now be considered a point of failure. That is a good catch – but in our blog on Bypass vs. Failsafe, I explained that if a TAP were to fail or lose power, it must provide failsafe protection to the link it is attached to. So our network TAP will go into Failsafe mode keeping the link flowing.

Glossary

  1. Single point of failure: a risk to an IT network if one part of the system brings down a larger part of the entire system.

  2. Heartbeat packet: a soft detection technology that monitors the health of inline appliances. Read the heartbeat packet blog here.

  3. Critical link: the connection between two or more network devices or appliances that if the connection fails then the network is disrupted.

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