TAP Into Technology Blog: Wireshark
How to Improve Telco VoIP Troubleshooting – What every Field Engineer should know
I spent many years as a technical support engineer for a Telecommunications company that did voice and data services in third-tier markets. We would be called in to troubleshoot any performance issues with the equipment. Our customers were...
Debugging and Troubleshooting Performance Issues with the FieldTAP
With the launch of Garland Technology’s new FieldTAP, one of the perks I can boast about is getting to test and use new technology. Especially working remotely, I was excited to have such a versatile TAP to add to my gear. With the new...
How to Troubleshoot the Network Part 2: Solving Network Forensics Problems
Part 1 in this two-part series on how to troubleshoot the network focused on the most common challenges you’ll face—connectivity, performance, and latency troubleshooting scenarios. And in a perfect world, these would be the most difficult...
How to Troubleshoot the Network Part 1: Common Problems and the Tools to Solve Them
The availability of your network and IT services can make or break business performance. A full-blown outage costs 86% of companies more than $300,000 per hour with 34% saying the costs would exceed $1 million per hour. But it’s not just...
Group Packet Competition at Sharkfest Europe 2017
Sharkfest Europe is back for a second year, and Garland Technology is continuing our support of the Wireshark community by sponsoring this year’s Group Packet Competition. While Sharkfest is well established in the US as the premier...
Packet Challenge at Sharkfest - A Great Way to Test Your Skills!
This year at Sharkfest, Garland Technology is sponsoring the group packet challenge (Thank you!). As packet-heads, we all enjoy digging through trace files and finding the hidden gems that lead to resolving a problem. If most of our...