I spent many years as a technical support engineer for a Telecommunications company that did voice and data services in third-tier markets. We would be called in to troubleshoot any performance issues with the equipment. Our customers were...
With the launch of Garland Technology’s new FieldTAP, one of the perks I can boast about is getting to test and use new technology. Especially working remotely, I was excited to have such a versatile TAP to add to my gear. With the new...
Part 1 in this two-part series on how to troubleshoot the network focused on the most common challenges you’ll face—connectivity, performance, and latency troubleshooting scenarios. And in a perfect world, these would be the most difficult...
The availability of your network and IT services can make or break business performance. A full-blown outage costs 86% of companies more than $300,000 per hour with 34% saying the costs would exceed $1 million per hour. But it’s not just...
With so many mission-critical processes relying on network connectivity, data center outages simply can’t be tolerated. And yet, nearly one-third of all data centers experience an outage annually. According to an ITIC survey, 86% of...